---
title: "Database Error"
description: "Resolved · affects Website, Reporting Engine, Emails/Messages · Apr 28, 2026"
base_url: "https://govcomcollege.openstatus.dev"
canonical: "https://govcomcollege.openstatus.dev/events/report/1296"
homepage_url: "https://www.govcommercialcollege.co.uk/"
contact_url: "mailto:dst@cabinetoffice.gov.uk"
---

# Database Error

[Status](/.md) › [Events](/events.md) › Database Error

Apr 28, 2026 · 4 months ago · affects: Website, Reporting Engine, Emails/Messages · 3 hours

## Updates

### + Resolved — Apr 28, 9:45 AM

The specific database issue affecting file uploads and other related activities has been resolved. 

### x Identified — Apr 28, 7:30 AM

The root cause has been identified as a database error. While the primary login issue is resolved, some residual database latency remains. This may cause certain actions, such as file uploads, to fail or take longer than usual to complete.

### x Investigating — Apr 28, 6:58 AM

We are investigating an issue that users are experiencing that is currently preventing them from logging into the website. This has been escalated to Totara as a P1 incident.

---

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