Government Commercial College

Operational status of the Government Commercial College (GCC) learning platform. Please report any service incidents to dst@cabinetoffice.gov.uk.

May 1, 2026

4 months ago

Database Connection Error

WebsiteReporting EngineEmails/Messages

Resolved · May 1 at 9:00 AM (UTC) (in 2 hours)

Service has been fully restored and is stable with no impact on performance.

Monitoring · May 1 at 8:54 AM (UTC) (6 minutes earlier)

Service has been restored - we are monitoring the status of the site to ensure stability.

Identified · May 1 at 8:38 AM (UTC) (16 minutes earlier)

The issue has been identified as a database failure and Totara's engineers are actively working to restore service.

Investigating · May 1 at 7:01 AM (UTC) (2 hours earlier)

We are aware of an issue users are encountering that is currently preventing them from logging in to the website. We have escalated this to Totara.

Apr 28, 2026

4 months ago

Database Error

WebsiteReporting EngineEmails/Messages

Resolved · April 28 at 9:45 AM (UTC) (in 3 hours)

The specific database issue affecting file uploads and other related activities has been resolved.

Identified · April 28 at 7:30 AM (UTC) (2 hours earlier)

The root cause has been identified as a database error. While the primary login issue is resolved, some residual database latency remains. This may cause certain actions, such as file uploads, to fail or take longer than usual to complete.

Investigating · April 28 at 6:58 AM (UTC) (32 minutes earlier)

We are investigating an issue that users are experiencing that is currently preventing them from logging into the website. This has been escalated to Totara as a P1 incident.